Contact us to learn more about Telemedicine appointment options.
Telemedicine visits allow face-to-face, real-time communication with a physician through a HIPAA-compliant, online video chat via any internet-connected device with a camera and microphone (i.e., computer, smart phone or tablet). This service will be available on a limited basis.
During the start of the COVID-19 pandemic, most insurances covered telemedicine appointments just like an in-office visit. However, this benefit has expired with most insurance providers. It is important that you verify if your insurance does or doesn’t cover telemedicine. Please contact our office to find out if a telemedicine visit will be available and if it's the best option for you at (904) 398-7205.
How it works
1. After an appointment is made, an email or text confirmation will be sent with a link to use for your telemedicine visit.
2. 15-20 minutes prior to your scheduled Telemedicine appointment, turn on your device that has a camera and microphone. You will need access to either Chrome, Safari or Firefox browsers for your session.
Someone from your physician’s clinical staff will call your phone number on file during this time for further instructions.
3. Type your name in the space provided and click the “check in” button. Your connection will be secure and HIPAA compliant through our Telemedicine platform.
4. Allow your browser to use your camera and microphone.
5. You will be placed into our virtual “waiting room” until your provider starts the visit.